Buffalo Triathlon Club
“A community-based triathlon club serving athletes of all levels in Western New York.”
Club Administrator, Club Secretary
The organisation
Buffalo Triathlon Club (BTC) is a community-based triathlon club in Buffalo, New York, serving athletes across Western New York. The club supports individual members, families, youth, collegiate, and associate members with training resources, race events, and community.
The challenge
Managing five membership tiers — Individual ($31), Family ($41), Youth ($16), Associate ($16), and Collegiate ($16) — with calendar-year billing, plus coordinating race registrations, training events, and communications across a diverse membership base.
How TidyHQ helped
TidyHQ handles all five membership tiers with calendar-year billing through Stripe. Event registrations manage race sign-ups with capacity limits. Mailchimp integration powers training updates and race announcements. Meeting tools track club governance. All from one platform.
The outcome
Since implementing TidyHQ, Buffalo Triathlon Club has fundamentally changed how they operate.
- 1,013 — Contacts in the database
- 5 — Membership tiers managed
- 1 — Platform for memberships, events, and communications
Members renew online and register for events through the same platform. The committee spends less time on logistics and more time building the community.
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